Returns & Exchange

Refund & Exchange Policy

At Trex Footwear, we take pride in delivering premium-quality women’s slippers and sandals. If you’re not fully satisfied with your purchase, we’re here to help.

Returns & Exchanges

• We accept returns and exchanges within 7 days of delivery.

• Items must be unused, unworn, and in their original packaging.

• Sale or discounted items are not eligible for return or refund (unless faulty).

Refunds

• Refunds are issued only if the product is defective or incorrect.

• Once we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund.

• If approved, your refund will be processed via bank transfer, Easypaisa, or JazzCash within 5–7 business days.

Non-Refundable Items

• Gift cards

• Final sale items

• Products damaged due to customer misuse

Return Process

1. Email us at trexfootwear786@gmail.com or WhatsApp at +923146423175 with your order details.

2. Our team will guide you through the return or exchange process.

3. Customers are responsible for the return shipping costs unless the product is defective or wrong.

💬 Need Help?
For any questions, contact us at trexfootwear786@gmail.com or +923146423175